Change your audio settings

You can personalize your audio options. You can use a headset when you're in the office; if you work remotely, you can switch to a connected speaker or microphone. Enhance your audio even further by turning on music mode or removing background noise and speech.

Audio settings

Click Settings Settings button represented by a cog icon on the navigation sidebar, and select Audio. You can then change any of the following settings:

Choose the devices to use for the ringer, speaker, and microphone. You can adjust the volume of your speaker and microphone from here. If you want the app to automatically optimize the microphone volume for you, check Automatically adjust volume.
Choose Follow system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, the app follows the change accordingly. To see what device you currently have set up as the default, go to Start > Settings > System > Sound.
Choose the volume of the incoming call ringtone and message alert sounds.
Click Test to test the volume level. The ringtone that you chose in Notifications > Calling is played.
Check the Unmute temporarily by holding Spacebar check box so you can unmute yourself temporarily during a meeting.

Click Smart audio and under Microphone audio choose from the following:

Select Noise removal to join your meetings and calls without worrying about background noise, such as keyboard typing and doorbells. You can also remove background noise during your active call or meeting.
Select Optimize for my voice to remove background speech and noise when you're in a noisy environment where others are talking, such as a coffee shop. You can also remove background speech and noise during your active call or meeting.
Select Optimize for all voices to remove background noise and enhance all voices nearby. You can also remove background speech and noise during your active call or meeting.
Select Music mode to preserve your microphone's original sound when using your computer for audio, making virtual concerts or music lessons even better. You can also enable music mode during your active call or meeting.

Under External audio, choose from the following:

This applies to Webex Calling and Calling hosted by a Service Provider.

Optimize for external party's voice (Default)—to remove all noise
Original—no processing