How to Send an Encrypted Email

To protect sensitive information, Liberty Resources uses a HIPAA-compliant encryption service provided by Barracuda. This allows external recipients (outside of Liberty) to securely access encrypted messages through a web browser.

Screenshot showing how to craft an encrypted email message

Sending an Encrypted Email

1. Create your email as you normally would from your Liberty email account.

2. Include the keyword encrypt anywhere in the subject line, body of the email, or in any attachment text.
- The keyword must be spelled correctly.

- Other variations containing the word encrypt will also work (i.e., encrypted, encryption, etc.).

- The keyword is not case-sensitive.

3. That’s it! The Barracuda system will automatically detect the keyword and send your email encrypted.

Note: If you are emailing another Liberty staff member (anyone with a @liberty-resources.org email), email encryption will not be used even if the email contains the keyword. Internal emails are already transmitted securely to meet HIPAA requirements.

What the Recipient Experiences

-The recipient will get an email notification with a link to access the encrypted message via a secure website.

-The first time they click the link, they’ll be prompted to create a password.

-After creating a password, they can log in anytime to view current and future encrypted messages.

If the recipient cannot remember their password, a password reset link is included on the sign-in page.

-The secure portal will display a list of their encrypted emails, which are stored for a limited time or until they delete them.

Screenshot of encrypted email notification

If the Recipient Replies

-Replies to your encrypted message from within the Barracuda Message Center are also encrypted.

-You’ll receive a notification email with a link to view their reply in the Barracuda Message Center.

-To read their reply, you’ll need to create an account in the Barracuda Message Center if you haven’t already.

-If you cannot remember your password, a password reset link is included on the sign-in page.

A screenshot of the Barracuda secure message center

If you need help or more information, please refer to the Barracuda Message Center User's Guide.